1. Returns

Items sold are non-exchangable or refundable at any circumstances.

In any case of defects or wrong order, item must be returned within 5 days and a full refund/exchange will be given after an inspection of the item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase.  

 2. Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 3. Vintage Watches

All vintage watches sold on Tickintorque may be preloved or old stocks and thus, often not in brand new condition. We will however, ensure that our watches are in good working condition with all parts intact prior to delivery. Customers are also highly encouraged to validate its conditions based on product images provided before confirming a purchase. Any refunds or exchanges pertaining to such issues will be ignored.

Since mechanical defects for vintages watches are difficult to detect at the point of sale, we have provided a one month warranty from date of purchase thats covers solely for mechanical defects. Should the watch be handled by any third party repair shop instead of us directly, Tickintorque will no longer be liable for its defects. 

 4. Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 5. Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tickintorque@gmail.com

 6. Payment

Payment must be made within 24 hours after receiving an invoice. Upon failing to do so, we reserve the rights to cancel the order made and item will be passed on to the next interested buyer without prior notice. 

Deadbuyers will be given less priority/banned in future purchase.

Screenshot/snapshot of payment details will be required for payment verification.  

 7. Delivery

We will not be liable for any lost/damaged items in your mail; registered mail is strongly encouraged.

 8. Images Copyright

All images found in TickInTorque.com are copyrighted and owned solely by the same. These images may not be sold, distributed, shared or used for any other purposes. Should you have any questions about ownership and permission, please email us at tickintorque@gmail.com. We will not hesitate to carry out proper legal actions for any copyright infringement.  

TickInTorque reserve the rights to make amendments to these terms at any point of time without any prior notice